Break Fix

Onsite Break / Fix Services

eZigma’s break/fix maintenance services provide a complete solution for managing your desktops and peripherals. A phone call to our 1-877 toll-free number starts the process of getting your device back in service.

Our Break / Fix Service Includes:

  • Centralized support through a single telephone number and incident management system
  • Coverage for desktops, laptop, tablets, printer devices, servers, routers, and switches
  • Remote troubleshooting before on-site visit delivers faster repair and return to service
  • Proactive and preventative servicing of supported devices
  • Repair or replacement of marginally performing or failing hardware components
  • Customer portal access for reporting and status notification, including SLAs, root cause analysis, ticket volume, and trend analysis

The Benefits

There are many direct benefits to your organization when you use our break/fix maintenance services:

  • Save you time and money by simplifying hardware maintenance
  • A single provider for coverage for your locations throughout the entire state of Texas
  • High quality of service leveraging a consolidated repair history and knowledge base
  • Extensive experience with multiple brands of hardware, so you are covered
  • Excellent return to service coverage
  • No hiring, training or staff retention issues which distract from your primary business

Get Started - Try us for FREE!!

eZigma tailors technology solutions with your budget and your needs in mind. For a FREE initial consultation call us on (877) 4eZigma [439-4462] Click 2 Call